Mombasa pilot · We’re here

Talk to VycePay

Support, partnerships, privacy requests, or pilot onboarding — pick a channel below or send us a message. We reply in English and Kiswahili.

Based in Mombasa, Kenya Settlement via Choice Bank Typical reply: 1–2 business days

Customer support

App issues, failed transfers, KYC help, and account questions.

support@vycepay.com

General & partners

Partnerships, investment, press, and product introductions.

info@vycepay.com

Join the pilot

Register for the Mombasa batch or join the early-access waitlist.

Open registration form →

Privacy & data

Access, correction, or deletion requests under the Kenya DPA.

support@vycepay.com

Send a message

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Include your VycePay username or National ID last 4 digits only if needed for support — never share your PIN or OTP.

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